An App for Training Next Stage Business Owners
Customer Case Study: ICIC
ICIC Overview
The Initiative for a Competitive Inner City (ICIC) is a national nonprofit research and advisory organization whose mission is to drive economic prosperity in inner cities through private sector investments that help create jobs, income, and wealth for inner city residents. Their program, Inner City Capital Connections (ICCC), is a national program offered in 15 cities across the United States. It is an executive leadership training program that helps business owners, located in economically distressed areas, gain knowledge on how to sustainably grow in revenue, profitability, and employment.
Transition
One of ICCC’s primary ambition is to mentor and allow participants to access resources in order to be successful. In April 2019, ICIC and MilkCrate worked together to launch the ICCC app to make it easier for participants and administrators to achieve their goals. With the MilkCrate app, attendees have easy access to resources and links such as, seminars, webinars, coaching and national conference.
Challenge
Before working with MilkCrate, ICIC would email people to let them know they had an upcoming event, and during the event they would hand out paper packets for everyone to fill out. With their app it is now easier to aggregate their data and keep their conference materials organized for the participants.
Client Testimonial
“Those that downloaded it they have found it useful in getting additional content - which is important to have everything in one place. People who downloaded the app are far more likely to be more involved in the program, they watched more webinars, more likely to participate in coaching.”
Home screen of the ICIC app
Future
How the app helps the ICIC cohort participants
Seminars and Webinars: Participants can learn on their phones business strategy, sales & marketing, and management
One-on-One Coaching: Mentors help other participants business’s challenges and steer them towards sustainable growth
Communicate via Chat: Direct message any participant and post various resources on the activity feed
Respond to Surveys and Polls: Reflect and give feedback after the seminar, webinar, or conference
How the app’s admin dashboard helps ICIC Staff
Reach users with Push Notifications: To alert users when a seminar or conference is in session
Engage users with Poll Questions: To gain valuable feedback and reflections from users
Monitor and Track: Using chatting, activity, events, and coaching
User Data Charts: Track user activity and demographics through charts
Questions? Fill out this form or call us 215-720-1625
The ICCC app is available in the app store for iOs and Android phones, along with other MilkCrate apps that help organizations better reach the communities they serve. If you are involved in a program or an organization that would like to engage and support your community - let us know! We would be thrilled to arrange a free demo of how our platform works and see how we can be of help building your organization’s app.